Our patients are the most important part of our practice. This cancellation policy is put in place for our patients. Our appointments are reserved just for you. Related to this, we want you to understand that it is also a potential appointment for someone else who may have wanted that particular time.
As a courtesy to our providers and to other patients, we ask that you provide our office a minimum of 24 hours’ notice should you need to cancel or reschedule your appointment. If an appointment is canceled and/or rescheduled within 24 hours of appointment time, or a no-show, you will be assessed a $50 cancellation fee and/or a $50 deposit may be requested in order to reschedule. New clients will be asked for a one-time $25 deposit. If our policy is adhered to, deposits will be deducted from your total invoice. To help avoid any fees, we send appointment reminders via text and/or email 48 hours prior to your appointment date. If you arrive at your appointment more than 15 minutes past the originally scheduled time, we may require you to reschedule to avoid impacting other clients’ appointments. Payments are required in full at the time of service.
At Roswell Aesthetics & Wellness in Roswell, NM, we are dedicated to enhancing your beauty and well-being through a range of personalized services tailored to your unique needs. Our expert team specializes in rejuvenating facials, advanced laser treatments, and wellness therapies, including IV infusions and hormone therapy. We believe in a holistic approach that empowers you to look and feel your best. Discover how we can help you achieve your wellness goals and enhance your natural beauty. Schedule an appointment today!
